Return & Exchange


All holiday purchases (ordered between November 13 and December 31) can be returned through January 31, 2017 or 45 days from purchase—whichever is greater.

We will gladly accept your return of UNWORN merchandise within 45 days from the date of purchase. Refunds and exchanges are always free— complete the fields below and follow the instructions to receive return/exchange documentation and a shipping label.

Enter your Order ID and Email Address.


Please return item(s) in the original box. 

You will be refunded for the amount of the items purchased. Please allow two weeks for your return to be processed. You will receive an email to confirm a successful return. A credit should appear on your credit card, or original method of payment, within two billing cycles.


If you suspect a defect, the merchandise must be returned for inspection and a determination of eligibility for a refund, exchange or merchandise credit. Please contact us by email at or phone at 0812-208-3643 for further instruction on returning defective merchandise.

©2017 CAT, CATERPILLAR and related design marks are registered trademarks of Caterpillar, Inc. Cat Footwear is produced under license by Wolverine World Wide, Inc.